ShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr continue reading » While he’s most famously known for saying “None of us is as smart as all of us,” best-selling author Ken Blanchard penned another quote that’s always been a favorite of mine: “Feedback is the breakfast of champions.”As a credit union executive, there are many important decisions to make during the year. Whether it’s implementing a new product offering or changing to a new vendor who better aligns with your needs, you carry the burden of decisions that will impact your credit union, your staff and your members for a very long time. A 2019 Alpha survey of 300+ executives found that collaboration between junior and senior stakeholders can help bridge the gap between business needs and customer needs. More importantly, the responses showed that the most successful projects include user feedback.What Does Feedback Look LikeDuring my nearly 27 years in the credit union industry, with more than 16 of that in the insurance space, I’ve seen many methods for making decisions. Each organization is different in how seriously it treats product, solution or partner decisions. Sometimes a major decision is simply handled by the person who oversees a particular department and other times by a blended team of individuals in management. However, one thing is critical to the decision-making process: engaging feedback from cross-departmental staff, including end-users and/or front-line staff.
Volcano watch: Island fissures steaming, lake water receding Report: Disney dropping the ‘Fox’ from movie studio names Lights inside SMX hall flicker as Duterte rants vs Ayala, Pangilinan anew Trump assembles a made-for-TV impeachment defense team Putin’s, Xi’s ruler-for-life moves pose challenges to West FILE – In this file photo dated Tuesday, Jan. 16, 2018, World Heavyweight boxer Anthony Joshua walks in front of his own picture after a media conference in London. Joshua’s next two fights are at Wembley Stadium, it is announced Thursday July 5, 2018, as he will fight WBA mandatory challenger Alexander Povetkin in September and return to Wembley in April 2019. (AP Photo/Frank Augstein, FILE)LONDON — World heavyweight champion Anthony Joshua’s next two fights are at Wembley Stadium in September and April.Joshua will defend his WBA, IBF and WBO belts there on Sept. 22, and return to Wembley on April 13.ADVERTISEMENT ‘High crimes and misdemeanors’: Trump impeachment trial begins Diamon Simpson returns to Alaska, Teng reactivated LATEST STORIES MOST READ Palace OKs total deployment ban on Kuwait OFWs His promoter Matchroom was in negotiations with WBA mandatory challenger Alexander Povetkin for September after dealings for a unification bout with WBC champion Deontay Wilder stalled. An announcement is expected next week.Joshua’s successful challenge against Wladimir Klitschko at Wembley drew a British post-war attendance record of 90,000 in April 2017.FEATURED STORIESSPORTSGinebra beats Meralco again to capture PBA Governors’ Cup titleSPORTSAfter winning title, time for LA Tenorio to give back to Batangas folkSPORTSTim Cone still willing to coach Gilas but admits decision won’t be ‘simple yes or no’He has since twice filled Principality Stadium in Cardiff, defending his belts against Carlos Takam last October before taking Joseph Parker’s WBO belt in March. Both events pulled in a combined 150,000 fans.“I am returning to Wembley after two mega fights in Cardiff,” Joshua said in a statement. “Being north London born and raised it is in my blood. The opportunity to fight in such an iconic stadium is normally a once-in-career opportunity, so to be given the chance to fight there again is amazing. Wembley just added a fourth lion to the den.” In fight vs corruption, Duterte now points to Ayala, MVP companies as ‘big fish’ Sports Related Videospowered by AdSparcRead Next Nadine Lustre’s phone stolen in Brazil Carpio hits red carpet treatment for China Coast Guard PLAY LIST 02:14Carpio hits red carpet treatment for China Coast Guard02:56NCRPO pledges to donate P3.5 million to victims of Taal eruption00:56Heavy rain brings some relief in Australia02:37Calm moments allow Taal folks some respite03:23Negosyo sa Tagaytay City, bagsak sa pag-aalboroto ng Bulkang Taal01:13Christian Standhardinger wins PBA Best Player award Don’t miss out on the latest news and information. View comments